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Online sellers: what’s your biggest struggle with international buyers?

Erik Van Lucas
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Erik Van Lucas Apprentice

Erik Van Lucas

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Posted

Hi everyone I’ve been trying to understand the international buyer experience better.

What has been your biggest operational struggle with international customers?
• Returns/refunds
• Customs delays
• foreign payment declines
• language/clarity issues on pricing
• local competition

What’s one tweak you made that reduced friction for those non-local buyers?

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