Databay Posted January 26 Share Posted January 26 FAQ : General Information Q: What is your service about? A: Our service provides access to a pool of 7 million IP addresses. Each new connection grants you a different proxy IP, but you can maintain the same proxy by using a session feature. We support HTTPS/HTTP website access, though our proxy server connections are HTTP only. Q: Can I customize my session? A: Yes, you can customize your session duration ranging from 1 minute to 120 minutes. Q: How can I geo-filter the proxy location? A: You can filter the proxy location by various methods including ASN, GPS, Postal Code, City, State, Country, and Continent. Usage and Features Q: Will I receive a list of proxies? A: No, you won't receive a list of proxies. Instead, our system automatically assigns a new proxy IP with each new connection based on your specified filters. Q: What is the maximum number of concurrent connections? A: The default maximum for concurrent connections or ports is 5000. However, this limit can be removed upon request after purchase. Q: Can I keep the same proxy IP across multiple sessions? A: Yes, you can maintain the same proxy IP by using our session feature. Payment and Discounts Q: Do you offer any discounts? A: Yes, we offer a 10% discount for payments made with cryptocurrencies. Use the code CRYPTO10 at checkout. Q: Do you accept PayPal? A: No, we do not and likely will never use PayPal due to the high incidence of fraudulent payments associated with it. Trials and Support Q: Is there a trial available? A: Yes, we offer a trial which is given upon request after registering on our website. Q: How can I get support if I encounter issues? A: For any support or queries, you can contact us through our Discord server or via our support email. Additional Information Q: Are the proxies suitable for accessing both HTTP and HTTPS websites? A: Yes, our proxies support access to both HTTP and HTTPS websites. Q: Is there a limit to requests per second? A: The limit we set is on concurrent connections/ports, not on requests per second. Q: Can I request an increase in the concurrent connections limit? A: Yes, you can request an increase in the concurrent connections limit after purchase. Contact : Discord (Support only) : discord.databay.com Email (General) : [email protected] Email (Support) : [email protected] Mailbox : 229 rue Saint-Honoré, Paris, Île de France 75001, FRANCE Link to comment Share on other sites More sharing options...
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