Problems with payments not processing - Paypal and Auth.net

[crowek]

Hello,

I've been using Interspire Cart 5.5.4 for two separate storefront since about March of this year and while it wasn't apparent at first, I seem to be losing a lot of sales because customers are having trouble getting their payments to process. (I use Authorize.net as my gateway, as well as PayPal Express) .So I'm wondering, Is anyone else seeing problems where PayPal reports that the transaction cannot be completed, or if the customer tries using a credit card, as soon as they hit the submit button, they end up right back at the checkout page instead of having the cart process their credit card? With the credit cards, I'm not even seeing an attempted transaction in my processing logs, so it looks like Interspire just never sent it to the gateway. Not all of my customers are seeing this, but enough that I'm losing valid sales.Any ideas on what causes this?

Please help.

I didn't find the right solution from the Internet.

References:-
https://bit.ly/2tuheKx
Creative Video Branding Company

Thanks

[sterngegill]

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